Services

Everything your business needs from an IT department.

Take a single service or hand us the whole stack. Either way you get documentation, fixed scope and a technician who answers.

Network Infrastructure

Network Infrastructure

We design and install the physical and logical backbone your business runs on, then hand you the documentation.

  • Structured cabling and rack build-outs
  • Managed switching and VLAN segmentation
  • Firewall deployment and VPN access
  • Business-grade Wi-Fi surveys and tuning
Cybersecurity

Cybersecurity

Layered defense sized for small and mid-market teams — practical controls, not shelfware.

  • Endpoint detection and response
  • MFA and identity hardening
  • Phishing simulation and staff training
  • Backup verification and recovery drills
Managed IT & Helpdesk

Managed IT & Helpdesk

Day-to-day operations handled by a named team that already knows your environment.

  • Unlimited remote support tickets
  • Patch, update and asset management
  • Onboarding and offboarding workflows
  • Monthly reporting and quarterly reviews
Microsoft 365

Microsoft 365

Full Microsoft 365 administration, migration and ongoing support so your team stays productive and secure.

  • Tenant setup and license optimization
  • Email migration from Google, GoDaddy or on-prem
  • Teams, SharePoint and OneDrive configuration
  • Security hardening, MFA and compliance policies

Also available

Add-on capabilities.

Cloud Migration

Microsoft 365 and Google Workspace moves, file server to cloud, tenant cleanup.

Hardware Procurement

Spec'd, sourced, imaged and delivered — no marked-up mystery invoices.

Business Continuity

Offsite backups, documented recovery plans and tested restore times.

Compliance Support

HIPAA, CMMC and cyber-insurance questionnaire readiness and evidence.

VoIP & Connectivity

Phone systems, ISP negotiation, failover circuits and SD-WAN.

vCIO Advisory

Roadmaps, budgeting and technology planning at the leadership table.

Response commitment

How fast we answer.

Every managed plan includes a written response commitment. Support hours are Monday through Friday, 8:00 AM to 6:00 PM Eastern, with 24/7 emergency coverage for business-down incidents.

Business down

30 minutes

Site offline, server down or an active security incident.

High priority

1 hour

A team or critical application is blocked from working.

Standard request

4 business hours

Single-user issues, software questions, access changes.

Scheduled work

Next business day

Onboarding, installs, projects and planned changes.

Not sure what you need?

Start with a $1,200 network audit — credited back if you sign a managed plan.

Book an audit